Senior Administrator


Number of Positions:
Contract Type:
Full Time
Contract Details:
Up to £13.97 per hour including enhancements
Working Hours:
40 hours per week, 9am -5pm, including alternate weekends
Closing Date:
Job Types:
Reception & Administration
New Forest
Avon Reach

It’s more than a possibility

Senior Administrator - £500 Welcome Bonus

Based at Avon Reach in Mudeford, Christchurch 

40 hours per week, 9am - 5pm on a rota basis, the rota will include working  alternate weekends

Up to £13.97 per hour, including enhancements 


The Senior Administrator has day to day responsibility for the line management of the administration team and for managing the administration function of the care home. 

You'll provide the highest possible level of customer care so that residents and families feel totally at home. You will carry out administration duties in a way that is friendly, efficient, professional and timely. There is plenty of variety as you will be greeting and escorting visitors, conducting viewings and handling telephone and email enquiries and correspondence. Along with general office duties, you will carry out financial management tasks, manage basic recruitment administration, maintain contact with other Colten Care departments and handle client admission and occupancy records. You'll also act as an 'assistant' to the Home Manager, supporting them with various administrative tasks.

Working with us offers you a superb range of benefits including:

  • £500 Welcome Bonus
  • Paid breaks
  • Excellent inductions, training and ‘on the job’ support
  • Friendly team and great support network of internal professionals
  • Real career progression opportunities
  • Reward for you if you recommend others to work for us
  • Annual pay review
  • Additional hours / overtime opportunities to suit your circumstances
  • Choice of hot or cold meals and drinks on duty
  • Free uniforms
  • Contributory pension scheme
  • Background checks at no cost to you

Pay Breakdown

  • Base Rate: £11.65 per hour
  • Plus £1.50 per hour weekend enhancement
  • Enhancements are also provided for job-related NVQ/Diploma Level certifications in Administration/Customer Service.

About You

It is essential that you'll have previous experience of supervising a team and a proven track record in administration and/or reception.  We recruit individuals who can match our values of being friendly, kind, honest and reassuring. Based 'front of house', you'll demonstrate professionalism and excellent customer service skills and share our goal of delivering excellence in person centred care. You’ll be confident in literacy and numeracy with a good working knowledge of Microsoft Office and you'll enjoy working in a busy, fast paced environment, juggling multiple tasks.  Your ability to be flexible, approachable, well organised and with the skill to prioritise is essential. 

About Us

Colten Care is an expanding family-owned business with 21 beautifully appointed nursing homes across Dorset, Hampshire, Wiltshire and West Sussex. 

We have 7 rated services as ‘Outstanding’ with the Care Quality Commission (CQC) and we provide luxury residential, general nursing, dementia and short-stay care.

We are a prestigious, award-winning healthcare provider that champions the latest approach to person-centred care. Each of our homes has a distinct character while retaining that all-important sense of ‘home.’